How to Check Your Order Status

如何檢查訂單狀態

You can check your order status by logging into your account and navigating to the "Orders" section. Here you will see all your past and current orders with their current status.

您可以通過登錄您的帳戶並導航到"訂單"部分來檢查訂單狀態。 在這裡，您將看到所有過去和當前訂單及其當前狀態。

Understanding Order Statuses

了解訂單狀態

• Pending - Your order has been received but not yet processed
• Processing - Your order is being prepared for shipment
• Shipped - Your order is on its way to you
• Delivered - Your order has been delivered
• Cancelled - Your order has been cancelled

• 等待中 - 您的訂單已收到但尚未處理
• 處理中 - 您的訂單正在準備發貨
• 已發貨 - 您的訂單正在運送中
• 已送達 - 您的訂單已送達
• 已取消 - 您的訂單已取消

How to Cancel an Order

如何取消訂單

You can cancel an order as long as it has not been shipped yet. To cancel, go to your order details and click the "Cancel Order" button. If your order has already been shipped, you will need to contact our customer support team.

只要訂單尚未發貨，您就可以取消訂單。要取消，請轉到您的訂單詳情並點擊"取消訂單"按鈕。 如果您的訂單已經發貨，您需要聯繫我們的客戶支援團隊。