Return Policy

退貨政策

We want you to be completely satisfied with your purchase. If you're not, you may return most items purchased directly from Haka Toyz within 30 days of delivery for a full refund or exchange.

我們希望您對購買的商品完全滿意。如果您不滿意，您可以在收到商品後30天內 退回直接從Haka Toyz購買的大多數商品，以獲得全額退款或換貨。

Items must be:

商品必須：

• In original, undamaged condition
• Complete with all accessories and packaging
• Accompanied by the original receipt or proof of purchase

• 處於原始、未損壞的狀態
• 包含所有配件和包裝
• 附有原始收據或購買證明

How to Return

如何退貨

1. Contact our customer service team to initiate your return
2. Fill out the return form we'll provide
3. Pack the item securely with all original packaging
4. Ship the item using our provided return label

1. 聯繫我們的客戶服務團隊啟動您的退貨
2. 填寫我們提供的退貨表格
3. 使用所有原始包裝安全地包裝商品
4. 使用我們提供的退貨標籤發貨

Refund Process

退款流程

Once we receive your returned item, we'll inspect it and process your refund. Refunds are typically issued within 5-7 business days to your original payment method.

一旦我們收到您退回的商品，我們將檢查並處理您的退款。 退款通常在5-7個工作日內退回到您的原始付款方式。